We guarantee our work. If you are dissatisfied with the transcript we have prepared for you, you don't pay for it. It’s that simple.
Just let us know in writing -- email is fine -- within five (5) business days from the time you receive the transcript, precisely and in detail (page numbers and examples), exactly what it is that you find unacceptable.
That’s all there is to it. We will issue you a credit or return your money within ten (10) business days.